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Refund Policy

Refund Policy for BMF Plumbing

Effective Date: 09/04/2025

At BMF Plumbing, we strive to provide high-quality plumbing services to all of our customers. If for any reason you are not fully satisfied with the services we provide, we are here to assist you. This Refund Policy outlines our process for refunds and exchanges.

1. Service Guarantee

We aim for complete customer satisfaction. If you are not satisfied with the plumbing services we provided, please contact us within [Number of Days, e.g., 30 days] of the service date, and we will work with you to address your concerns.

2. Eligibility for a Refund

Refunds may be considered under the following circumstances:

  • Faulty or Unfinished Work: If the plumbing service provided was incomplete or not performed as agreed, we will either redo the work at no additional charge or issue a refund for the portion of the service that was unsatisfactory.

  • Material Defects: If any parts or materials we used are found to be defective within [Number of Days, e.g., 30 days], we will either replace the defective parts or offer a partial refund for the cost of the materials.

  • Billing Errors: If there is an error in billing (e.g., overcharges or incorrect charges), we will issue a refund for the amount overcharged.

3. Non-Refundable Services

Certain services may not be eligible for a refund, including:

  • Change of Mind: If you change your mind after a service has been completed, a refund will not be issued.

  • No Show / Cancellations: If you cancel an appointment without sufficient notice ([e.g., 24 hours]) or do not show up for the scheduled service, no refund will be provided.

  • Prepaid Services: Services that have been prepaid in advance and fully completed are non-refundable, except as stated in the service guarantee.

4. How to Request a Refund

If you believe you are eligible for a refund under the terms of this policy, please contact us via the following methods:

  • Email: [Your Email Address]

  • Phone: [Your Phone Number]

  • Mail: [Your Mailing Address]
    Please include the following information in your request:

    • Service date

    • Detailed description of the issue

    • Invoice or receipt number

    • Contact details

5. Refund Process

Once we receive your refund request, we will assess the situation and determine the appropriate solution. If a refund is approved, it will be processed to your original method of payment within [Number of Days, e.g., 10 business days].

6. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. If any changes are made, we will update the effective date at the top of this page. Please review this policy periodically to stay informed about any updates.

7. Contact Us

If you have any questions or need assistance regarding our Refund Policy, please contact us at:

BMF Plumbing
Email: BMFPlumbingco@gmail.com
Phone: 9408675218

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